Young Professionals and the Transition to Twitter Prime Time

Young Professionals and the Transition to Twitter Prime Time
7/9/2012 9:40:35 AM
By Cecily Walters

As an association communicator, you may have noticed that members of the younger generation don't always have an understanding of Twitter and the role it can play for them professionally.

I recently talked about this with Maggie McGary, online community and social media manager for the American Speech-Language-Hearing Association, who has experience with leveraging social media. She notes that with the increase in younger people using Twitter comes some careless behavior at times. In her experience, today's high schoolers seem to be migrating away from Facebook and toward Twitter and Tumblr. Many of them, however, "have no concept of privacy," she notes. "They are used to the relative safety/closed nature of Facebook and don't seem to realize Twitter is public."

McGary believes that many young people will have a hard time transitioning to using any social networking platform for business because they're used to using it in a purely social, filter-free context. With the tendency of many young users to publicly overshare on Twitter, should today's association industry be concerned how that mindset might trickle into their own organization's communications as new grads enter the workforce?

What have been your experiences in creating a work and non-work social media presence for yourself? Is your association equipped to help young people transition from using social media for purely social reasons to using it professionally? What should associations who will be hiring today's younger generation do to ensure that they are bringing in effective social media staffers?
 
(Editor's note: Read more about Walters' interview  at Association Media & Publishing's e-newsletter, Final Proof.)

Cecily Walters is assistant editor for the School Nutrition Association's School Nutrition magazine. She is a member of Association Media & Publishing's Content Creation Committee.

Posted by: Cecily Walters, School Nutrition Association | Submit comment | Tell a friend

Categories: Engagement  |  Social Media

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5 Comments
7/9/2012 1:54:20 PM
As we move into a work world that includes generations that are growing up with social media, these are valid questions to ask, and very important to answer. Personally, I take the attitude that everything online is public, even if it is "private" or "friends only." That's why you'll never see photos of me in my two-piece bathing suit on my Facebook page.

I have decided to create one online presence that represents *me* so I am cautious about what I post (although you'll see the angry tweet from time to time when I get poor customer service).
7/10/2012 3:39:06 PM
This is an important issue for us to have some dialogue around. In my work as an association professional, and especially as an online educator, it has been my experience that "oversharing" is becoming the norm. It will be critical for organizations to develop and emphasize not only social media policies but online etiquette. As these "oversharers" enter the workplace, there will be an even greater need for an ongoing conversation about what's professional (confidential), what's personal (private), and how best to negotiate the intersection between the two.
7/11/2012 12:35:52 PM
I agree with Cecilia---I have only one version of a personal social media presence that serves all needs (personal and professional), so I tend to share very little and am struggling with how to be engaged in the spaces without crossing a line. I agree that it will be difficult for younger users who have never been concerned with a "professional" purpose for social media to figure out how to evolve their usage. My guess is that our existing social media policy will have to evolve too, as our first version didn't really have to take into account employees' imbedded social media usage patterns. It was fairly new to everyone at that point and therefore, as an employer, we could play a bigger role in developing their habits. That is clearly not the case any longer.
7/11/2012 5:16:45 PM
I'll take a stab at the question of whether to separate your personal and professional lives online, or funnel them into one online presence. I'll confess that I didn't give this hours of thought when I made my decision.

I based my decision on the following: (1) what I hoped to gain from Tweeting as an association professional. I wanted, and still want, to learn from and connect with others who work in association publishing and related fields; (2) I don't know if those who know/follow me from the professional side want my musical/political/sports-related opinions. I'd rather keep these people as professional resources or contacts, then steer them away because of a personal interest or opinion. (3) I can gauge, I think, whether I'd like to become friends with someone I've met through my professional handle, or vice versa. In that case, there are many other platforms to make that happen--DM, emails, phone calls, meeting at a conference or for lunch.

You'll notice that I'm not disparaging those who keep only one account or arguing that my way is the only way. It's just my .02, and it works for me.
7/12/2012 6:12:01 PM
There's great value in helping the younger generation understand what is appropriate in the workplace and how any online presence could be viewed by current or potential employers. I liken it to helping the younger generation understand what attire is appropriate at work. I think it's all a part of the personal brand we have to create for ourselves.

I, too, have created a single online presence because it's more time efficient to manage and I think helps to reiterate my "brand." I also have to occasionally censor myself because I want to maintain a work-appropriate online presence.

However, I often wonder if eventually the definition of what is and what isn't professional will shift. The line between our personal lives and work is blurring in real life. Will it also blur online? I'm not advocating that we all share those bathing suit photos from the beach (gasp!), but I think we should be able to joke, be sarcastic, and share honest opinions online. Personality is just as important (if not more important) than professional credentials for employment. Why shouldn't that be the case online?
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